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Refund Policy

Created : 24/11/2021

Last Updated : Never

Thank you for shopping at hexihost.in If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to hexihost.
  • Hosting refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Hosting from Us.
  • Service refers to the Website.
  • Website refers to hexihost, accessible from https://hexihost.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so. The deadline for cancelling an Order is 7 days from the date on which You received the Hosting or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
  • By email: support@hexihost.com
We will reimburse You no later than 14 days from the day on which We receive the returned Hosting. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Refunds

In order for the Hosting to be eligible for a return, please make sure that:
  • The hosting was purchased in the last 3 days
  • The hosting was not delivering promised service.
The following Hosting cannot be returned:
  • The supply of Hosting made to Your specifications or clearly personalized.
  • The supply of Hosting which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Hosting which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Hosting which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. Only regular priced Hosting may be refunded. Unfortunately, Hosting on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:
  • By email: support@hexihost.com
  • By ticket in members area .